Job: Supervisor Data Entry - Greensboro, NC

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Jobing Description

Position Description:


Will call and explain program to members regarding enrollment, check member eligibility, schedule appointments, sends correspondence and answers a high call volume. Supports RN's with follow up enrollment inquires, out and inbound calls. Ability to talk and document information into the system simultaneously.


Positions in this function will make outreach to members who are eligible for the program and explain the components and benefits in hopes for enrollment into the program.


He/She will also assist RN's with follow up calls to members who are already engaged in the program to determine if there has been a change in the member's condition

UnitedHealthcare Medicare & Retirement is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.

Imagine joining a group of professionals and clinicians who are working to improve health care for people over 50. Consider the influence you can have on the quality of care for millions of people. Now, enhance that success with enthusiasm you can really feel.

That's how it is at UnitedHealthcare Medicare & Retirement. Everyday, we're collaborating to improve the health and well being of the fastest growing segment of our nation's population. And we're doing it with an intense amount of dedication.

Here, you will discover a culture that grows through challenge. That evolves by being flexible. That succeeds by staying true to our mission to make health care work effectively and efficiently for seniors. Put your best to work for us, and discover extraordinary opportunities for growth.

Skills / Requirements

Qualifications:

• HS diploma/GED required; Associates or Bachelor's degree preferred


• 2+ years experience sales or customer service call center environment required


• 3+ years experience in the healthcare industry required


• Intermediate skill with MS Office Word/Excel/Outlook required


• 1+ year Data Entry experience with ability to type 5,000 keystrokes per hour (kph) required


• Previous hospital experience as a LPN or medical assistant; preferred


• Supervisory experience is a plus


• Able to work on the computer while talking on the phone with members.

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.