Bank of America Corporation
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Financial Center L3 Production Support
at Bank of America Corporation
As an Technical Management Analyst you will help support, maintain and analyze issues for mainframe applications used in the Financial Centers. This is a Level 3 Support role., This role is responsible for analyzing complex production issues, and working those to resolution. You will serve as an escalation point to review code, update databases, and provide technical direction and collaborate with other support teams to identify the root cause and execute steps to resolve. This role requires a self-starter with excellent communication and troubleshooting skills.
- Must be able to handle multiple tasks and adapt to a constantly changing environment
- Must have excellent organization skills
- Ability to debug applications
- Dedication to problem solving
- Remedy Incident, Change and Problem Ticket System
- Monitoring tools (Splunk, Introscope, Glassbox, Aterntiy, AppDynamics)
Shift:1st shift (United States of America)
Hours Per Week:40
At Bank of America, we’re creating real, meaningful relationships with individuals, businesses and communities to help them focus on what matters most. Every day, we connect with 57 million customers, using our skills and expertise to help make their lives better.
We are committed to attracting and retaining top talent around the world to ensure we continue to deliver together for our customers, clients and communities. Along with taking care of our customers, we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals.
Learn about some of the ways Bank of America is making a difference in the communities we serve.
Learn about the six areas that guide Bank of America’s efforts to help make financial lives better for customers, clients, communities and our teammates.
Diversity and Inclusion
Each employee brings unique skills, background and opinions. We see diversity and inclusion as our platform for innovation and a key component in our success.
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