Duke University Hospital

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PROGRAM MANAGER

at Duke University Hospital

Posted: 6/20/2019
Job Reference #: 1351464

Job Description

Auto req ID
109948BR

Duke Entity
PRIVATE DIAGNOSTIC CLINICS

Job Code
5087 PROGRAM MANAGER

Job Description
General Description

The Project Manager for Ambulatory Facilities provides the leadership framework for planning, directing, coordinating and improving projects for the Private Diagnostic Clinic and Duke Health. Responsibilities include the construction planning, oversight and activation of all clinical and administrative space and the ongoing oversight of PDC facilities in coordination with Duke Health Facility Planning, Design and Construction.

The Project Manager skillfully navigates and coordinates the wide array of tasks and responsibilities required to successfully manage the planning, design, and construction of projects successfully, on time, and within budget.

This position includes a high level of collaboration with various consultants as well as clinic, provider and administrative leadership to incorporate operational functionality of all newly designed and renovation projects. Initiating effective communications that support open dialogue, engagement and encouragement is a key component of this role.

Job Duties
• Assume project management responsibilities for all approved clinical projects involving new construction or renovation of existing clinical facilities; including the development of project plans, goals, budgets, timelines and resources.  Manage and steer all phases of projects toward targeted financial goals, schedule and performance.
• Manage the expectations of stakeholders including senior, clinic, provider and administrative leadership. Oversee the preparation and dissemination of project communications and keep stakeholders informed of project status and any potential problems or concerns.
• Coordinate effort and manage external relationships with vendors, including Contractors, Architects, Engineers and Interior Design Consultants ensuring quality, cost and schedule adhere to expectations.
• Collaborate with Duke Health departments including; Quality, Safety and Accreditation, Infection Control, Life Safety, Security, Environment of Care (EOC), Health System Facility Planning, Engineering and Operations. Coordinate and conduct all necessary meetings and assemble project team members, assigning individual responsibilities and timelines.
• Oversee all current PDC facilities to maintain standards and address issues. Serve as point of contact for all facilities matters and train on-site leadership to resolve appropriate issues and escalate matters as needed.
• Oversee construction and continuously consult with Quality, Safety and Accreditation to ensure that materials and methods used are in compliance with established safety, regulatory and compliance standards and specifications and ensure projects meet occupancy readiness requirements.
• Manage all vendor facility service agreements including medical equipment and environmental services and maintain the overall clinic space expense database.

Knowledge, Skills, and Abilities
• An excellent communicator - both oral and written – who can effectively contribute to a team and works collaboratively towards solutions
• A self-starter who is able to exercise good judgement and solid decision making at all times, including the ability to competently recognize when issues require escalation or outside resources

Education Requirements/Preferences
Work requires communications, analytical and organizational skills generally acquired through completion of a bachelor's degree program.

Experience Requirements/Preferences
Work requires the ability to plan and administer programs and direct program activities within a specific functional area, generally acquired through four years of related experience.

OR ANY OTHER EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE



Location
Durham

Requisition Number
401558063

Position Title
PROGRAM MANAGER

Shift
First/Day

Job Family Level
G2

Full Time / Part Time
FULL TIME

Regular / Temporary
Regular

Department Name
CPDC - Operations Management

Minimum Qualifications
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Education Requirements/Preferences
Bachelor’s degree. Preferably in Business, Facilities Management, Architecture, Engineering or Healthcare Administration

Experience Requirements/Preferences
• Building Management Experience Preferred.
• 4 years of facilities design/project management work experience, including experience in healthcare settings.
• Proven track record of leading and managing multiple facets of multiple projects simultaneously.
• Ability to prepare and track overall project budgets and schedules
• Ability to manage project according to agreed upon budget and timeline.
• Familiarity with architectural drawings and furniture and space planning concepts.
• Strong working knowledge of Project Management software.

Licensure/Certification Requirements
PMP certification preferred