Ginkgo Residential

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Service Manager

at Ginkgo Residential

Posted: 6/26/2019
Job Status: Full Time
Job Reference #: c6451337-4cfd-455a-ae1a-d518db9fa045

Job Description

We are Ginkgo Residential

As a leading owner and operator of middle market apartments in the southern United States, providing quality, value and exceptional service to our residents ensures that our company will continue to enjoy growth and success. Each team member plays a vital role in that continued success. If you are looking for a rewarding career in the property management industry, please read more about the exciting opportunities and challenges Ginkgo Residential has to offer!


The Service Manager is responsible for effectively initiating and managing the maintenance processes of the property, including corrective, preventative, routine, emergency, and cosmetic maintenance as well as the make-ready process in a manner consistent with the property’s operational objectives.

Primary Duties:

• Schedule and perform routine preventative maintenance in accordance with the Company’s Preventative Maintenance Policy.
• Coordinate and oversee all work by sub-contractors. Ensure that all make-ready repairs and services are completed correctly and on schedule. Utilize budgetary, staffing and other relevant data to determine and make solid decisions regarding the need for sub-contracted work.
• Respond to client complaints or concerns graciously and in a positive manner. Be attentive to the Company’s goals of client satisfaction and retention and communicate with clients in a manner that supports this goal.