Global Knowledge Training LLC

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Sales Analyst

at Global Knowledge Training LLC

Posted: 5/15/2019
Job Status: Full Time
Job Reference #: 1630
Categories: Sales

Job Description

Cary, NC

Employment Duration:
Full time

Global Knowledge is the world’s leading IT and business skills training provider. Offering the most relevant and timely content delivered by the best instructors, we provide customers around the world with their choice of convenient class times, delivery methods and formats to accelerate their success. Our business skills solutions teach essential communications skills, business analysis, project management, ITIL service management, process improvement and leadership development. With thousands of courses spanning from foundational training to specialized certifications, our core IT training is focused on technology partners such as Amazon Web Services, Cisco, Citrix, IBM, Juniper, Microsoft, Red Hat and VMware. We offer comprehensive professional development for technologies like big data, cloud, cybersecurity and networking.

Founded in 1995, Global Knowledge employs more than 1,300 people worldwide and is headquartered in Cary, N.C. Learn more at

SALES ANALYST -   The Sales Analyst has responsibility for reporting and analysis related to sales.  Reporting includes standard and ad hoc deliverables including, but not limited to, trends and variance analysis.  The position will be responsible for improving efficiencies and ensuring deliverables are timely, accurate, and relevant. 


  • Sales reporting and analysis.  50%

  • Support completion of the Annual Operating Plan through preparation of detailed customer and sales representative views.  Including trends, forecasts, and compensation analysis. 20%

  • Various ad hoc and operational/metric reporting to provide actionable insight to the management team 20%

  • Professional development and active learning to improve personal/professional skills

  • Other tasks and activities that may be assigned at the discretion of the manager 10%

QUALIFICATIONS - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPETENCES - In addition to whether a person has the knowledge and experience required to be successful in the job, one must have specific behaviors to perform the job successfully.  The competencies listed below are representative of the behaviors required.

  • Analytical Thinking: Ability to identify critical relationships in information, anticipate objections and think ahead about next steps

  • Quality Work: Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

  • Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

  • Initiative: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.

  • Adaptability: Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.

  • Follow-Up: Monitoring the results of delegations, assignments, or projects, considering the skills, knowledge, and experience of the assigned individual and the characteristics of the assignment or project.

  • Continuous Learning: Ability and willingness to seek learning opportunities to enhance performance


  • Bachelor’s degree with relevant FP&A experience

  • Sales analysis experience

  • Budget/Forecasting experience

  • Intermediate/Expert MS Office skills

  • This role requires a well-organized and self-directed individual

  • Ability to organize and manage multiple priorities and timelines

  • Focus on detail

  • Excellent interpersonal and communication skills

Diversity is part of the way we think. EOE


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