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Content Developer - Developer Experience

at IBM

Posted: 6/25/2019
Job Reference #: 260527

Job Description

Title
Content Developer - Developer Experience

Your Role and Responsibilities
Not your typical information developer role. As a member of the Developer Experience Information Development team, you will be responsible for designing and developing a quality and engaging content experience through customer documentation. Working with a wider team of developers, designers, and testers, you will need to quickly gain a sound theoretical and practical understanding of the technical details and produce documentation that explains those details in clear English. You will also advise the development team on style and language use within the product. The media that you will use can cover a broad spectrum, including open-source content, tutorials, samples, product embedded help, graphics, and social channels such as videos, blog posts, and podcasts. You will work in a fast-paced environment and to tight deadlines, coordinating your workload with the wider team, but working independently.

 This role is wide-ranging, and you will have the opportunity to develop or hone skills in the following areas:
·      Content design, authoring principles, and tools for creating high-quality information
·      Communication skills in making complex information relevant, useful, and attractive for users
·      Estimate the workload and manage the project schedule by aligning with the overall product release schedule
·      IBM product knowledge, as you work hands-on with the products that you document
·      Verify technical accuracy through documentation, verification tests, and technical reviews by software developers
·      The build, test, and delivery processes that turn our source into client-ready output
·      Programming and scripting languages that drive flexibility and automation into our work
·      Globalization and accessibility
·      Other products and tools that enrich our deliverables or process, such as analytics


 

Auto req ID
245300BR

Required Education
Bachelor's Degree

Role ( Job Role )
Information Developer

State / Province
NORTH CAROLINA

Primary job category
Technical Specialist

Company
(0147) International Business Machines Corporation

Contract type
Regular

Employment Type
Full-Time

Is this role a commissionable/sales incentive based position?
No

Travel Required
No Travel

IBM Business Group
CLOUD

Preferred Education
Master's Degree

City / Township / Village
RESEARCH TRIANGLE PARK

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Required Technical and Professional Expertise
  • 1 year content design
  • 1 year developing content for delivery, including tools and build process
  • 1 year experience tutorial and blog writing and editing. Other social media experience helpful.
  • Video writing, recording, and editing experience
  • Strong written and oral communication skills


Country/Region
United States

Preferred Technical and Professional Experience
  •  Authoring and publishing content in GitHub Markdown
  •  Writing for open-source communities
  •  Content reuse and content strategy
  •  Proofreading and editing
  •  Working with graphics
  •  Familiarity with product-related technologies, such as Docker and Kubernetes
  •  Familiarity with command-line interfaces


 

Secondary Job Category
Services Specialist

Eligibility Requirements
None

Position Type
Professional

Early Professional Track
Not Applicable - Professional Hire

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Introduction
Impact. Inclusion. Infinite Experiences. Do your best work ever.

Your Life @ IBM
What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world. What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

About Business Unit
Digitization is accelerating the ongoing evolution of business, and clouds - public, private, and hybrid - enable companies to extend their existing infrastructure and integrate across systems. IBM Cloud provides the security, control, and visibility that our clients have come to expect. We are working to provide the right tools and environment to combine all of our client’s data, no matter where it resides, to respond to changing market dynamics.

About IBM
IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.