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Journeys Store Manager

at Journeys

Posted: 5/16/2019
Job Reference #: 46175640942_46176240882
Keywords: operations

Job Description

Job Description

Sales:

Meet and exceed sales goals and standards of performance

Direct and motivate employees to attain personal sales goals weekly
Hold staff accountable for meeting sales goals
Providing a fun, full-service shopping experience to customers
Stay informed of current fashion trends

Staff:

Recruit, train, and develop a successful sales team

Evaluate training needs
Recognize talented staff and develop them for growth within the company
Evaluate staffing levels to maintain maximum productivity and sales effectiveness
Plan weekly staffing schedules in compliance with allotted hours
Ensure that employee time is effectively and efficiently used

Operations:

Manage all aspects of store operations

Maintain a safe work environment
Follow all Loss Prevention practices and protect company assets
Perform all operational procedures accurately, in accordance with Operations Policies
Organize stock room according to Operations Policy Manual
Maintain store appearance

Management:

Lead and direct the store crew

Provide feedback and coaching to all employees
Supervise the daily operations of the store
Identify unacceptable work performance and administer appropriate disciplinary action
Resolve customer issues effectively
Understand the culture and demonstrate it to the team

Requirements

Prior management experience in retail environment preferred.

1-2 years retail sales experience.
Excellent interpersonal and customer service skills.
Desire to succeed in fast paced retail environment.
Willingness to learn.
Ability to climb, reach, bend, and lift up to 50 pounds.
Ability to work 45 hours per week.
Ability to work night and weekend shifts.
Completed all training programs leading up to Manager in Training position.
Stand for long periods of time
Must be at least 18 years of age.

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