RI International

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Shift Supervisor (Licensed Clinician)

at RI International

Posted: 11/30/2018
Job Status: Full Time
Job Reference #: f4daf321-2ae0-46e4-b447-d73cb8d32b19

Job Description

Essential Job Functions

  1. In partnership with the person being served, develops a recovery service plan and uses Recovery Coaching to engage each participant in his or her individual recovery journey.
  1. a) Assists participants in identifying their hopes and dreams and the solutions they are seeking by using the Recovery Coaching process to develop and record an individualized Recovery and Wellness plan
  2. b) Documents information and service provided in electronic data base assuring continuity of the service record and as a tool for communication with other team members.
  3. c) Ensures completion of designated assessments of all guests brought to the facility, developing plans and recovery solutions in partnership with the participant.
    1. Partners with the participant to obtain collateral information from the person’s support team such as family members, friends, case manager and other area programs, based on the person’s preferences.
  • Obtains details of Advance Directives such as Mental Healthcare Power of Attorney and WRAP crisis plans to partner with the person to design and plan care.
  • Provides information to each person served about their legal status, their service options, the process of care such as next and subsequent steps, including legal proceeding and rights.
  • Assures Incident Reports are initiated, completed, reviewed and submitted according to agency policy.
  • For facility-based program, oversees and implements the agency’s capacity management plan.
  • Provides leadership, coaching and supervision for all staff on the assigned shift to create a well-functioning team in which each team member fully contributes to creating recovery opportunities and culture.



  1. Documents relevant and required information and services provided in the identified service record (electronic or otherwise) assuring continuity of care as a tool for communication with other team members.
  2. Maintain and observe all HIPAA regulations that apply.
  3. Provide timely, quality and accurate documentation in accordance with program standards.

Safety/ Physical Environment  

  1. Participates as a team member to provide a safe recovery environment. Utilizes infection control and other safety standards. Contributes to the cleanliness of the work place.
  2. Utilizes effective positive engagement and conflict resolution skills.
  3. Fosters personal and environmental wellness by taking care of self and maintaining environmental wellness by reporting infection and on the job injuries.
  4. Assesses emergency situations, notifies supervisor of actual or potential challenges, exercises judgment in stressful conditions and responds calmly and quickly. Displays teamwork during emergencies.
  5. Influence and improve operations which are not under direct control.
  6. Use problem solving methods and critical thinking to continuously improve operations.

 Organizational Values


  1. Actively embodies Recovery Innovations’ mission, vision and values.
  2. Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interest of the program and Recovery Innovations.
  3. Contributes and participates in continuous Quality Improvement initiatives.
  4. Models and practices recovery principles in all activities including hope, empowerment, responsibility, mutuality and self- determination.


  1. Develop new and innovative ways to improve operations of the program and to create new opportunities.
  2. Determine strategies to move the program and Recovery Innovations forward, set goals, create and implement action plans, and evaluate the process and results.


  1. Serves as a representative of the organization, acts as a positive role model towards all interactions (internal/ external stakeholders and people we serve) without judgment.
  2. Provides assistance in a concise, informative manner, keeping a positive, courteous tone and appropriate non-verbal communication and effective listening.

Quality Team

    1. Communicates collaboratively with inter/intra-disciplinary team members and participates in team meetings.
    2. Develops collaborative relationships with community partners.
    3. Accepts feedback and contributes in an open and receptive way.
    4. Works independently or as part of a team; ability to interact appropriately with others.
    5. Speak, listen and write clearing, thorough and timely manner using appropriate and effective communication tools and techniques.
    6. Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
    7. Positively influence others to achieve results that are in the best interest of the organization.   

Cultural Competence

  1. Focus on Service Participant Needs: Anticipate, understand, and respond to the needs of the internal and external customers to meet or exceed their expectations within the organizational parameters.
  2. Understand ethical behavior and business practices and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization.
  3. Provide a safe and nurturing environment with an emphasis on respect, diversity, acceptance and compassion.
  4. An ability to interact effectively within the context of the cultural beliefs, behaviors, language and needs.
  5. Develops and maintain accurate community resources for education, information and referrals appropriate to guests needs.

 Education, Licenses and Experience

  1. License, provisional license, certificate, registration or permit issued by the governing board regulating a human service profession, except a registered nurse who is licensed to practice in the State of North Carolina by the North Carolina Board of Nursing who also has four (4) years of full-time accumulated experience in MH/DD/SA with the population served; or
  2. Graduate of a college or university with a Master’s degree in a human service field and one (1) year of full-time, post-graduate degree accumulated MH/DD/SA experience with the population served, or a substance abuse professional who has one (1) year of full-time, post-graduate degree accumulated supervised experience in alcoholism and drug abuse counseling: or

Additional Requirements, Certifications and Qualifications

  1. Current CPR and First Aid Certifications
  2. Proof of tuberculin test within the last 6 months.
  3. Will be required to pass the North Carolina background check
  4. Completion of Crisis Prevention Intervention (CPI) Training prior to providing direct care.


Driving Requirements

1.       Must possess a valid North Carolina Driver’s license and be at least 23 years of age if driving a company vehicle, and 21 years of age if driving a personal vehicle on agency business.

2.       Driving record clearance for the past 39 months as determined by the State Department of Motor vehicles.

3.       Proof of auto insurance I using a personal vehicle on agency business.


Working Conditions           

Works in behavioral health clinical areas. Some risk involved in the event of agitated guests. Must possess visual and

Audio skills to complete job duties. Schedule may include long hours and travel throughout geographic region.


Physical Requirements

The physical requirements described herein are representative of those which must be met by an employee to successfully perform the primary functions of this job. Continuous standing; walking; handling; finger dexterity, eye-hand-foot coordination; use of corrected vision; depth perception; wide field of vision; color vision; use of auditory, olfactory and tactile senses. Frequent bending over; stooping, kneeling; crouching; pushing; pulling; sitting; reaching; climbing/balancing on a step stool to reach supplies/equipment in cabinets; climbing stairs; carrying up to 25 pounds. Occasional crawling; running; pushing up to 250 pounds; pulling up to 250 pounds; lifting up to 50 pounds.

Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified, to perform the primary function.

The shift will be for Thursday, Friday and Saturday and Other Wednesday (7a-7:30p)

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!