North Carolina Department of Health and Human Services

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Outreach and Partnerships Manager

at North Carolina Department of Health and Human Services

Posted: 7/1/2019
Job Status: Full Time
Job Reference #: 2494139
Keywords: operations

Job Description

Overall Job Objective

Description of Work

12 Month SHRA Exempt, 1.0 FTE
$55,455 - $59,506

The Outreach and Partnerships Manager manages NCSSM's partnerships with NC public schools, effectively cultivating and curating relationships with school-based and system-level constituents and establishing new partnerships to meet the School's strategic priorities. This position consults with partner schools to leverage opportunities and facilitates the partner school's engagement with the NCSSM programs and services including distance education services, teacher development and outreach programs. The Outreach and Partnerships Manager provides technical support consultation to partners schools, ensuring consistent and reliable access to NCSSM programs and instruction.

As the lead administrator of NCSSM's outreach to K-8 public schools, the Outreach and Partnerships Manager manages the resources and personnel involved in these programs and ensures enrichment and tutoring programs are aligned with the needs of both NCSSM student participants and partner school students. Programs are designed for flexibility and delivered with integrity, and revised annually in response to customer feedback and progress toward measurable goals.

As an operations and content development lead, the Outreach and Partnerships Manager is responsible for the scheduling, producing and delivery of programming and leverages the talent and content development opportunities presented in the distance education, professional development, and outreach programming. As the school's representative to the field, the Outreach and Partnerships Manager communicates trends in enrollment and helps to forecast the needs of partner schools, contributing to the offerings and strategic direction of NCSSM.

Knowledge, Skills and Abilities / Competencies

Comprehensive knowledge of educational technology and/or emerging media programming. Comprehensive planning, organizing and managing work and work processes: Ability to work independently, as a manager, or a team member and apply judgment in developing, organizing and executing plans. Knowledge of current industry practices and standards. 

Knowledge of a broad spectrum of current and emerging media technologies used in production and post-production and the application of technology to produce creative content that fulfills programmatic goals. Ability to serve as a technical resource.

Ability to conceptualize, design, develop and deliver original complex media programs that reflect a comprehensive creative vision. Ability to set the creative tone for a project or program and manage the creative process across multiple teams. Ability to effectively lead and manage others in a dynamic environment.  

Ability to effectively lead and manage work activities by sharing expertise, providing guidance, knowledge and information to team members and senior management in order to achieve project and organizational goals. Ability to participate in organization-wide strategic planning and development activities as assigned. Ability to develop organizational standards and best practices for professional relationships with existing and new internal and external constituents. Ability to monitor and ensure adherence to established organization standards. Ability to identify and resolve service issues. Ability to model and promote positive service relationships with internal and external constituents.

Minimum Education and Experience Requirements

High school diploma or equivalency and four years of progressive experience in a broadcast television, radio and emerging media environment, of which one year is supervisory; or equivalent combination of training and experience. 

Prefered: Graduation from a four year college or university and six years of progressive experience in educational technology or emerging media environment, including 3 years in a managerial, supervisory or administrative capacity.

Supplemental and Contact Information

The North Carolina School of Science and Mathematics (NCSSM) invites applications for the Outreach and Partnerships Manager position. Inclusiveness and diversity are integral to NCSSM's commitment to excellence in teaching, engagement, and education. We are particularly interested in candidates who have demonstrated experience engaging with diversity through activities such as fostering an inclusive environment, working with students from diverse backgrounds, or incorporating diverse perspectives in teaching.

North Carolina School of Science and Mathematics (NCSSM) challenges academically talented students from across the state with a comprehensive curriculum including highly specialized courses in science, technology, engineering/computer science, and mathematics. NCSSM opened in 1980 as something of an academic experiment: Would something excellent happen if we gathered together a highly motivated and diverse student body with a critical mass of equally motivated, accomplished, credentialed, and diverse faculty within a space dedicated to the power of the scientific method? Nearly four decades later, NCSSM has built a firmly rooted reputation as an academic powerhouse, educating intellectually gifted students from every corner of the state, representing rural and urban communities, and all socioeconomic and ethnic backgrounds. Eleven states and several countries worldwide have since used NCSSM as the model for their own programs.

Today, as in 1980, the mission of NCSSM, an intellectually stimulating, diverse, and collaborative community, is to:

  • educate academically talented students to become state, national, and global leaders in science, technology, engineering, and mathematics,

  • advance public education in North Carolina,

  • and inspire innovation for the betterment of humankind, through challenging residential and virtual programs driven by instructional excellence and the excitement of discovery.

Altogether, nearly 1,500 North Carolina students from all 13 congressional districts and nearly all 100 counties are enrolled in one of our three signature programs: our residential diploma program, our online certificate program or our interactive video conferencing (IVC) program. Our open enrollment courses expand local offerings to include enrichments and advanced coursework otherwise unavailable in students' home communities. NCSSM instructors teach live to classrooms statewide daily, broadcasting more synchronous video than any other public provider in the state. 

By 2021, NCSSM will expand to an additional campus in Morganton, NC. Funded primarily by the Connect NC Bond, the campus will initially accommodate 300 additional residential diploma program students as well as increased distance education enrollment.

NCSSM has nearly 10,000 graduates, nearly all of whom attended colleges and universities (a great majority within our own top NC public universities) and nearly half of whom have earned a graduate degree. Between 2000-2014, the latest period for which statistics are available, 68 percent of NCSSM graduates earned undergraduate degrees in a STEM field -- approximately 3 times the national average for the general population. During that same period, 61.1 percent of NCSSM's underrepresented (URM) graduates earned an undergraduate degree in a STEM field -- more than 5 times the national average for URM populations. A 2009 economic impact study found that about 60% of our alumni continue to live and work in North Carolina, adding more than $500 million annually to the state's economy. Many of our graduates, the oldest of whom are not yet 55, refer to their time at NCSSM as "life-changing" and continue to support their alma mater with charitable gifts, volunteerism, and other purposeful engagement.

Our school functions as a full constituent of the University of North Carolina System and is governed and supported by the UNC Board of Governors, NCSSM Board of Trustees, NCSSM Foundation, NCSSM Alumni Association, NCSSM Parent Association, NCSSM Faculty Senate, NCSSM Staff Council, and NCSSM Student Government Association. Notably, a representative from each of our Faculty Senate, Staff Council, and Student Government Association serve as ex-officio, non-voting members of our Board of Trustees.

Though a UNC constituent, NCSSM operates as a free public school open to qualified NC students, regardless of financial means. We generate nearly 10 percent of our institutional budget from private sources, a ratio that will likely increase during our next comprehensive fundraising campaign.

Consistent with our founding and governance, the institution is guided by a standing strategic plan. Though goals may shift from time to time, our core beliefs have remained fundamentally unchanged since our establishment:

  • Our greatest resource is the capability and creative capacity of the human mind.

  • Everyone is unique and has intrinsic value.

  • Diversity enriches and strengthens lives and communities.

  • Embracing challenge inspires excellence.

  • Individuals are responsible for their choices and actions.

  • Service to others builds and strengthens our community.

  • Environmental stewardship and resource sustainability are everyone's responsibility.

  • With opportunity, support, and effort, all people can realize their full potential.

  • Personal fulfillment and professional success require a passion for learning throughout life.

  • Collaboration fosters learning, innovation, and community.

  • Adhering to high ethical standards is essential for a community to function and flourish.

  • A nurturing living and learning environment develops the well being of the whole person.

  • Quality public education is essential to a free, democratic society.

  • Science and mathematics education stimulates innovation and invention and is critical to the well being of our state, nation, and the world. 

We invite and welcome all applications for employment within our institution. NCSSM is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. If you are an individual with disabilities requiring accommodations in the application and interview process, please contact us at (919) 416-2662. 

How to Apply: 

Submit electronic application via: Please create an account, search for Outreach and Partnerships Manager vacancy, and complete/submit online application.  

Please complete your application in full. All required Competencies, Work History, and Credentials must appear on the application in the Education and Work Experience sections of the application to receive consideration during the selection process.  Resumes will not be accepted in lieu of completing the State Application form in its entirety.  "See Attached Resume or an Embedded Text Resume" will be considered incomplete and will not be processed.  Degrees must be received from appropriately accredited institutions.
Applicants seeking Veteran's preference must attach a DD-214 form, Certificate of Release or Discharge from Active Duty, along with the application. NCSSM will conduct a background check for all selected candidates.  It is the policy of the State of North Carolina that all employees provide proof of employment eligibility (immigration and naturalization).  We participate in E-Verify (Employment Eligibility Verification System). 
Please refrain from submitting multiple applications.  However, if multiple applications are submitted to a posting, only the most recent application received prior to the posting close date will be accepted. 
If you have questions, please contact Tracy Fullgraf at 919 416-2663 or

NCSSM is an EEO/eVerify/VEVRAA Employer.